Welcome to your new home! You have chosen the best home inspector and home warranty company in the industry! We know it’s not fun to deal with unexpected problems shortly after moving in, so we are giving you the following information. It is our hope it can helpful should you need to use your warranties! Keep this information handy with your policy information.
Filing a Claim:
In order to start the claim process, we suggest that you fill out the claim form at www.submityourclaim.net This will inform RWS of the problem and give our staff the information they’ll need to follow up. You will receive an immediate confirmation email along with a claim number and will be contacted within 48 hours for non-emergencies.
You can also use our 24-hour Service line as well: 833-450-3987 although for the best experience, it is recommended to start with the online form link above.
After you have filed your claim, please send us estimates ASAP for approval. Please submit the invoice ASAP to us at: w/the policy and claim number in the subject line. This instant communication speeds up the process and avoids waiting in line on the 800 number.