File a home warranty claim
Warranty claims for your Homesight full home inspection are submitted online at SubmitYourClaim.net. Follow the steps below and make sure your contractor's estimate includes everything listed for your type of claim.
Four steps to file
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Create your account
Go to www.SubmitYourClaim.net and click the "Create Account" tab.
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Start a new claim
Once you are logged in, click the "New Claim" button at the bottom of the page.
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Upload your repair estimate
Upload an itemized repair estimate from a licensed contractor that states (1) the cause of failure and (2) parts and labor broken out for each issue.
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Add your report and home details
Upload your Homesight inspection report, along with some basic information about the home and your contact information.
Appliance or HVAC claim? We will also need the manufacturer, model number, and serial number from the unit that was inspected. Your warranty is based on the date of your full home inspection.
What your contractor's estimate must include
Claims move fastest when the estimate covers every item below for your type of claim. Share this list with your contractor before they write it up.
Roof Leak
- Number of leaks
- Location of each leak
- Square footage of each leak
- Cause of each leak (e.g. wear and tear, age, or something else in the contractor's professional opinion)
- Itemized cost of materials, separated by leak
- Price for labor, separated by leak
HVAC, Electrical, Appliances + Plumbing
- Diagnosis / initial failure (a brief description of the failure)
- Specific cause of failure (e.g. wear and tear, age, or something else in the contractor's professional opinion)
- Itemized cost of parts
- Cost / hours of labor
- Brand, model, and serial numbers of the failed unit (HVAC and appliances only)
Structural
- Diagnosis / initial failure (a brief description of the failure)
- Specific cause of failure (e.g. wear and tear, age, or something else in the contractor's professional opinion)
- Description of what has been done to address the failure
- Itemized cost of parts
- Cost / hours of labor
MoldSafe
- Location of visible mold (mold must be visible)
- Square footage of the area treated
- What is being removed or cleaned
- Cause of the mold (in the contractor's professional opinion)
- Name of the chemical used
- Cost of the chemical per unit
- Cost of labor to apply the chemical
SewerGard
- Diagnosis (a brief description of the failure: break, belly, or clog)
- Location of the break (e.g. inside or outside the home)
- Length of the broken portion of underground pipe
- Cause of the break (e.g. wear and tear, age, or something else in the contractor's professional opinion)
- Parts and labor costs broken out
Questions about a claim?
Contact the claims team directly at Inspector Services Group.
Need help from Homesight?
Our office staff is available 24/7 and can help you through the claim process.